NORTHUMRIA/NORTHUMBRIAN?

Right! I decided to follow the correct procedure and dropped an email to Northumbria Pest Control about our little furry friends. Thought that Craig next door would see it as an official approach rather than a neighbour taking advantage! Got a phone call back within minutes - from a very nice man who knew nothing about Craig because he's NORTHUMBRIAN Pest Control - a completely different company! Anyway the nice man was very helpful and suggested that I should indeed talk to the neighbour first and if there were any further problems he would be happy to help in the future. He did however make a point of saying that his company had been around much longer than Craigs - and that Craig had been a bit naughty calling himself something so similar. (By the way - Craig drives round in a Bad Boy ANIMAL truck with the logo - RABBIT RESPONSE UNIT emblazoned on the side!! )
So I rang Craig who was very sympathetic, but won't be able to come until later today or even tomorrow. (I resisted the urge to say, 'But you're in your house right now Craig, it would only take a minute to get round here!')
Anyway, hopefully, we'll get the problem sorted within the next couple of days